Retrieving Zero Records from Action center using Get Form Task in community edition

[krishbcd]

Hi,

Retrieving Zero Records from Action center using Get Form Task for below scenario in community edition.

1. Create tasks in Action Center using Create Form Task
2. Few assigned and completed manually and few assign automatically using Assing Tasks activity and approved manually.
3. Also, few approved automatically using complete task in a different catalog

When I am trying to fetch using get form task, retrieving zero records.

Can someone suggest to sort this?

Thanks,

[Anil_G (Anil Gorthi)]

@krishbcd

Just to check if you dont use any filter or select are you getting any form tasks returned?

Cheers

[krishbcd]

Still retrieving zero records

[Anil_G (Anil Gorthi)]

@krishbcd

Can you confirm if there are any tasks in action center at all?

And the tobot is connected to the same tenant?

Also if both are good…then please try to change the activities package version and check if that works

Cheers

[krishbcd]

Yes there are actions under Completed tab.

yes, same tenant.

And my activities are

Still same error. Is something missing accessing the action center?

Thanks

[Anil_G (Anil Gorthi)]

@krishbcd

can you try changing the form activities and persitent activity versions please

cheers

[Anuja_Ravikant_Khamitkar]

@krishbcd

1. Make Sure Robot executing the “Get Form Task” action has the necessary permissions to access and retrieve tasks from the Action Center. Verify that the Robot is assigned the correct role in UiPath with the required privileges.
2. Check if the filters are set correctly to match the tasks you want to retrieve. eg. “Status in (‘Pending’, ‘Unassigned’), and Priority eq ‘High’” .
   3.if you want to retrieve completed tasks, set the status to “Completed.”
3. Are you sure that your use case is supported in the Community Edition??
4. If you’re using an older version of UiPath, consider updating to the latest version as it may have bug fixes and improvements.
   6.Refer to the official UiPath documentation and tutorials to ensure that you are following the best practices and guidelines for working with the Action Center.
   https://docs.uipath.com/activities/other/latest/workflow/get-form-tasks

[krishbcd]

any idea which version suits?, Please

[krishbcd]

witht the current setup, I am able to retrieve the form data for a specific task using get task data (So i think required previleges are in place, but failing to retrieving using get form data.

Any idea how can proceed, Please?

[Anuja_Ravikant_Khamitkar]

For Version: UiPath Action Center is integrated into UiPath Orchestrator starting from version 20.10 and later. so make sure you are using supported version.

Check if you are using correct form ID or form key when using the “Get Form Data” activity. It should match the task for which you want to retrieve form data.