The Report Status activity enables the agent to know whats currently happening or track status of the process. But I noticed the Robot tray is pushed to the background when the automation involves clicks on screen. At this point we won’t get to know the status at that particular moment.
How about enabling a feature that shows the status text to the bottom right of the screen?
- The text should have a transparent background.
- The text length can be limited to say 20 characters.
- The feature should be flexible enough to set the position of the status text: top-right, top-left, bottom-right, bottom-left.
- The feature if enabled should always be shown on screen.
This feature will really help at the time of client demonstrations as well as a helpful feature for the agents to know whats happening.
This feature can be extended to a vertical /horizontal progress bar with short texts to show the progress and status of the process. This can be expanded and collapsed as needed.