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1

I wish to read ReplyTo header in email that was forwarded to me. if I want to reply to this mail from Outlook the to: Field is filled correctly but in UiPath I get value Null.
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The image illustrates a workflow for automating email processing in UiPath, including retrieving emails from an Outlook account, extracting specific email data, and sending a new Outlook email with the extracted information. (Captioned by AI)
The image illustrates a workflow for automating email processing in UiPath, including retrieving emails from an Outlook account, extracting specific email data, and sending a new Outlook email with the extracted information. (Captioned by AI)610×1170 31.1 KB

mail_sanit.txt (8.7 KB)

version: 2024.10.6
Mail activity 1.24.1

2

Hi @tomaz,

To solve this issue, you should use the Reply to Outlook Mail Message activity. This activity automatically picks up the ReplyTo address from the email, so you won’t have to fill in the To: field manually, and you won’t end up with a Null value.

The image shows a workflow in UiPath Studio that iterates through a list of mail messages and replies to each one using the "Reply To Outlook Mail Message" activity. (Captioned by AI)
The image shows a workflow in UiPath Studio that iterates through a list of mail messages and replies to each one using the "Reply To Outlook Mail Message" activity. (Captioned by AI)449×366 8.71 KB

This way, the To: field is correctly filled, just like when you reply directly in Outlook!

Best,

3

I don’t wan’t to reply to email. I just need to get get email addres in that value

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In Outlook, when you reply to an email, the ReplyTo field typically contains the address designated by the original sender as the reply-to address. However, in UiPath Studio, for the ReplyTo parameter to contain a value when reading an email, this information must have been defined when the email was initially sent. If the ReplyTo field was left blank or not specified by the sender, UiPath will retrieve it as null.

In summary, the ReplyTo field will only hold a value in UiPath if it was explicitly set when the email was created. If it wasn’t set, this parameter will show as null.