Queue items re-add

When a unique referene is set on a queue, after processing the queue items, they get success/fail/progress/abandoned status. What happens to the processed queue items, they stay in the queue?

Can I add the same data items after some time?

Thank you,


If unique reference i sturned on…then you cannot add the same reference item again…it would theow an exception or the item would not get added


Hi @A_Learner

It’s not possible to add the data to the queues with the same reference, you will get error like duplicate reference while adding same to queue if you checked the unique reference option while creating the Queue.

If you haven’t checked unique reference while creating queue you can add the data with the same reference for sure, it doesn’t throw any error.

Hope it helps!!

You can check out the below thread,

Hope you understand!!

Hi @A_Learner

If Queue Item fails you can Retry it from Tenant > Queue > 3 Dots > View Transaction Items → 3 Dots > Retry Item

A new item will be added with same data and unique reference. The same happens when you set the Auto Retry option… a new item will be added with the same information (include unique reference) automatically when transaction item fails with system exception.

If you need add the same reference overtime like employee-id is better disable unique reference or you can concatenate with something that turn it unique like employee-id-datetime, employee-id-month etc


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