how to restart queue item with status :
In Progress
if i set my robot to get queue items “in Progress” then im getting errors.
my default is “New Items”
Hi @keeswirken
You can’t restart a queue with status In Progress and after 24 hours it’s status will be changed to abandoned. Either the queue should get failed due to System Exception or Business Exception. If System Exception occurs, and if retry has been specified in Orchestrator queue. It will retry the queue as many times. If Business Exception occurs, It will mark the transaction item as Failed and will start processing the next queue item.
Regards
Hi @keeswirken
You are not able to get the queue items which are in the inprogress state. after 24hrs these queue items are changes its state to Abandoned.
Hope it helps!!
Here is possible solution.
Use Get Queue Items and Set property QueueItemStatus = InProgress
Once we have the Queue Items with In Progress
Iterate through all or work on individual queue items as you wish/requirement.
Use Postpone Transaction Item and pass the Transaction Item = Item we retrieved earlier and Postpone = Now
This will reset the queue item status to New.
Thanks,
Ashok 
1 Like