Problems interacting with browsers



I’ve installed the UIpath extensions in both Chrome and Firefox.

Every time I try to record interactively in Firefox, it keeps telling me to enable the extension and won’t let me continue (yes, I’ve restarted the browser after extension was installed)

When I tried to record in Chrome by clicking on a button in a web page I got the message “Error HRESULT E_FAIL has been returned from a call to a COM component”. I tried basic, desktop and web recording.

Here is the URL where i encountered this problem. The button I clicked is labeled ‘random’. I’m too green to know whether this is a problem with my browser or if this is a UI element UIpath can’t handle.


Hi, I’ve tried in Chrome - Version 55.0.2883.87, Its working for me.

For firefox, As far as I know uipath extension works on latest version.

Regarding “Error HRESULT…”, You can try to add additional selector (Parent) in your element, I had also got this type of issue in other instance and I have resolved this way.

Please find workflow that will click on radom button multiple times.

RandomClick.xaml (9.1 KB)


Try to remove UiPath extension from Chrome browser chrome://extensions/
and then from UiPath studio re-install the extension.

I was able to automate your page in Chrome except for the SVG part (the diagram)


Select Item issue


Thanks for your reply, that worked for me.