Problem with cert in Windows Orchestrator installation

Help Orchestrator
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Could you clarify what’s not working?

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We solve this problem. Our system engineer converted certificate as for old systems(TMG and SQL) and it changed how properties are stored.

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1 Like
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Hi Dustin,

We tried to install orchestrator from both the Platform installer (20.4.3) and with the orchestrator.msi (20.4.3), but on both got the same error as mentioned by @rekses.

Our solution was:
Installing using the orchestrator.msi (20.4.3) using a self signed certificate and then upgrading the certificate using the organization trusted certificate.

Before upgrading the certificate, we changed the following properties in our organization trusted certificate:

  • Common Name : with 2 specific DNS Alias as per our requirement
  • Subject Alternative Name: As per our requirement
  • Key Usage Features: Digitial Signature, Key encipherment
  • No changes to the private key

Our Orchestrator installation is now complete :checkered_flag:

Feedback to UiPath:
This experience did leave a sour taste and we hope, in the future, it will be a much smoother experience for onprem customers. The documentation needs to be updated with possible failures during installation of onprem orchestrator. For example, a section on minimum requirements (properties) of the trusted certificate required by UiPath and a possible troubleshooting step as mentioned by @vlad_rpa.

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