Outlook HTML vs Plain

Help Studio
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1

Hi has anybody experienced issues for a bot to read an HTML or Plain email, then extract information and process as per logic.
Using Outlook desktop app, Plain text emails are working fine but HTML throws an error.

Thanks,
Gary

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2

Hey @gary1

Could you please show what code you are using at that point and the error screenshot please ?

Thanks
#nK

3

Hi Nithin
Will try doing that in a couple of days, will need to replicate in the dev environment.
Thanks
Gary

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