Orchestrator connection error : invalid machine key and empty orchestrator api versions

[Uppalapati (uppalapati varma)]

Hello everyone ,

when i am trying to connect ui robot to orchestrator I am getting errors like below

case1 : If i use orchestrator url like this way [[UiPath]

i am getting error : Empty orchestrator api versions

case 2 : If i use url “https://cloud.uipath.com/”

I am getting Invalid machine key error l

fyi : i tried restarting my laptop and also checked my machine name (through cmd prompt by using hostname command ) machine name is correct but getting the above errors

looking forward for a solution.

thanks in advance .

[Sreelatha278 (Sree Latha Reddy)]

@Uppalapati

use orchestrator url like this way [[https://platform.uipath.com/[AccountName]/[ServiceName]]

It will work, check again whether you are entering right Account name and ServiceName

Remove portal_/serviceinstances and add Servicename

[Palaniyappan (Forum Leader)]

Hi
we can get the orchestrator url once after clicking tenant link in SERVICES tab in https://platform.uipath.com, which will take us to new tab and that url is what we need to mention here in robot tray
Cheers @Uppalapati