Orchestrator and visual element sensitivity

Help Orchestrator
,
1

Hello,
I could run my process thousand of times by Studio and never fails BUT it raise some exceptions because it does not recognize certain elements by Orchestrator … looking at the error it also says 65% of recognition for that element (?) … 65 is always a good avarage for me and I’m wondering why it decide do not proceede anyway … should I setup “sensitivity” somewhere ?
Thanks.
Br.
Marco.

1 Like
2

Orchestrator has nothing to do with it. Orchestrator isn’t running the automation. Orchestrator is just a management console. It simply tells the Robot.exe program on the bot host server what to run.

What do you mean by visual element? Are you using a strict selector? Fuzzy selector? Image recognition?

3

@Meli_Marco Its not orchestrator fault. If you are using Image selector then might be possible due to resolution imbalances its failed.

4

Hi @Meli_Marco,

  • When UiPath interacts with UI elements, it relies on certain attributes and properties of those elements to identify them correctly. These attributes can sometimes be affected by factors such as screen resolution, zoom level, or the position of other elements on the screen. If the attributes are not consistent, UiPath may not be able to recognize the element reliably.

  • To address this, you could try adjusting the selectors for the elements that are causing issues. This might involve adding more attributes to the selector to make it more specific, or removing attributes that are causing unnecessary variability. You could also try adjusting the timing of your activities to allow for slower response times, or adding delays to ensure that elements have fully loaded before attempting to interact with them.

  • Another possibility is to adjust the sensitivity of the activities that are causing issues. UiPath activities often have a variety of options and settings that can affect how they behave, including sensitivity settings. For example, the “Click” activity has an option to adjust the click type, which can affect how the click is registered by the system. You could try adjusting these settings to see if they help improve the reliability of your process.

5

In that case possible your process dependent of particular so attach window and hold it may be that work try