Office 365 Scope - Find Files in Sharepoint

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#1

Hello,

Does anyone have experience/success with uploading files to SP using the Office 365 scope? I have figured out the authentication aspect (for the most part), but I keep getting an error when I try to utilize the ‘Find Files and Folders’ activity and the error code is quite unhelpful:

Code: generalException, message: An error occurred sending the request.

I tried to look through logs but I’m a novice there and nothing struck as worth investigating.

Here are the inputs for the Find Files and Folders.

365_scope_upload
365_scope_upload1522×427 21.6 KB

Thanks!
Ben

Office 365 Activities: Find Files And Folders returns error code: generalException
#2

Hi,

In my environment, the following settings works.(MicrosoftOffice365 package 1.6.0) So, for now, can you try to have Drive Name property blank?

img20210303-1

Regards,

#3

Hi @Yoichi

Thanks. I did some more digging and was able to find a some more details on the error. It looks like it might actually be authentication related:

RemoteException wrapping Microsoft.Graph.ServiceException: Code: generalExceptionMessage: An error occurred sending the request. —> RemoteException wrapping Microsoft.Identity.Client.MsalServiceException: AADSTS900384: JWT token failed signature validation [Reason - The provided signature value did not match the expected signature value., Thumbprint of key used by client: ‘xxxx’, Found key ‘Start=12/21/2020 00:00:00, End=12/21/2025 00:00:00’]Trace ID: xxxx

I did some troubleshooting and I think the issue lies in the fact that we use a .US Azure tenant. I was able to successfully connect to a commercial account. Any chance you have had success with a govcloud integration?

Best,
Ben

#4

Hi,

Is govcloud for US government? Unfortunately, I haven’t use it as I’m not US resident. If it’s caused by azure settings, it might be better to contact azure support.

Regards

#5

Hi @swashburne

Can you please let me know where you found these logs? I am attempting to troubleshoot a similar issue but, as you mention, there’s not much to go on in the studio or execution logs.

#6

Hi @zanekearney

After the process has run, you should see an exception window in the top left corner. Click into it and then hit ctrl+a to grab the text. Copy it to a notepad and take a look. exception_error

I managed to resolve the token issue (so I think I’ve gotten past logging in), but now I’m getting a badArgument error. @Yoichi In your example above, I believe you are returning an array rather than a single value (i.e. First). Have you ever had success in returning a single folder?

Best,
Ben

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Office 365 - An error occurred sending the request
#7

Try put “Documents” in Drive Name and “FullPath of your folder” in Subfolder (e.g. of fullpath = “mainfiles/sales”)