No logs generated in Orchestrator

[qwerty123 (Rookie)]

Hi
No logs are getting generated in Orchestrator since yesterday. Before that, logs were being generated properly. I tried deleting the log files but still no luck.

Please help with a solution.

[ovi (Viorela Preda)]

@qwerty123

I tried deleting the log files but still no luck.

Which ones? Here are the exact steps:

No log in Orchestrator for a robot

Please try below steps on the server. Step 1: Open a File Explorer and go to %appdata%\uipath\logs. (if there is no folder, then ignore this step and go to step 2) You may find a file there, without extension, called “offline”. It is created by a Windows library “Event Tracing for Windows” or ETW and sometimes gets corrupted. This file may be hidden, so please open the “View” menu in file explorer and check the option “Hidden items”. Delete this file and restart the UiPath Robot service. S…

[aponarul (PonArul, Ahil)]

Hi Ovi,

I am also facing this issue. I tried the suggested remedy but to no avail. Is there anything else I should check?

Ahil

[qwerty123 (Rookie)]

Hi
Did you try deleting contents from dbo.Logs in Orchestrator DB? If not, try deleting some chunk off it (especially the older ones) as you may not really need them.