Microsoft Office 365 activities - GeneralException

Hi , I am using microsoft 365 activites .Configured all setting which needed in azure portal.
While executing the code scope is exection is completed and when executing the activity am facing “General Exception”

i tried with all activity mail,Calender,File.

Hi @Sweetha ,

Can you share exception message from remote exception section in locals window?

Also could you please share which authentication method you are trying to use?
would be good if you can share screenshot of your properties panel.

Also, are you trying to do this from an enterprise network or your personal computer(community edition)?

Regards
Sonali

1 Like

Hi @sonaliaggarwal47

Please find required info:

RemoteException wrapping Microsoft.Graph.ServiceException: Code: generalException
Message: An error occurred sending the request.
—> RemoteException wrapping System.TimeoutException: The client did not complete the authentication after 9 seconds,
and as a result the operation was canceled. Authentication type: InteractiveToken.
at UiPath.Shared.Services.Graph.GraphClientServiceFactory.d__141.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Shared.Services.Graph.GraphClientServiceFactory.<GetTokenWithTimeout>d__12.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Shared.Services.Graph.GraphClientServiceFactory.<RefreshTokenOrObtainANewOneAsync>d__11.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Shared.Services.Graph.GraphClientServiceFactory.<LoginWithInteractiveTokenAsync>d__10.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Shared.Services.Graph.GraphClientServiceFactory.<AuthenticateAsync>d__9.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at UiPath.Shared.Services.Graph.GraphClientServiceFactory.<>c__DisplayClass8_0.<<CreateWithDefaultDelegate>b__0>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Graph.AuthenticationHandler.<SendAsync>d__16.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Net.Http.HttpClient.<FinishSendAsyncBuffered>d__58.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Graph.SimpleHttpProvider.<SendRequestAsync>d__13.MoveNext() --- End of inner exception stack trace --- at Microsoft.Graph.SimpleHttpProvider.<SendRequestAsync>d__13.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Graph.SimpleHttpProvider.<SendAsync>d__10.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Graph.BaseRequest.<SendRequestAsync>d__38.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Graph.BaseRequest.<SendAsync>d__341.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.DriveSharedWithMeRequest.d__2.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.MicrosoftOffice365.Activities.Extensions.FilesExtensions.d__11.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.MicrosoftOffice365.Activities.Files.FindFilesAndFolders.d__26.MoveNext()
— End of stack trace from previous location where exception was thrown —
at UiPath.Shared.Activities.AsyncTaskCodeActivityImplementation.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at UiPath.Shared.Activities.AsyncTaskCodeActivity.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor,
BookmarkManager bookmarkManager)

Hi @Sweetha,

At what point in the workflow, it is failing?
Did you try using any other authentication types, did it work for any else?
Have you enabled required graph api permissions(delegated) in azure?

And which version is this, are you trying to do this on enterprise network?

Regards
Sonali

Exception Message:

RemoteException wrapping Microsoft.Graph.ServiceException: Code: generalException
Message: An error occurred sending the request.
  ---> RemoteException wrapping System.Security.Cryptography.CryptographicException: Key not valid for use in specified state.
 
   at System.Security.Cryptography.ProtectedData.Unprotect(Byte[] encryptedData,
Byte[] optionalEntropy,
DataProtectionScope scope)
   at UiPath.Shared.Authentication.Microsoft.Services.EncryptedStorageService.Get()
   at UiPath.Shared.Authentication.Microsoft.Storage.DiskTokenRepository.GetToken()
   at UiPath.Shared.Authentication.Microsoft.Services.MsalLogonService.BeforeAccessNotification(TokenCacheNotificationArgs args)
   at Microsoft.Identity.Client.TokenCache.<Microsoft-Identity-Client-ITokenCacheInternal-OnBeforeAccessAsync>d__113.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at Microsoft.Identity.Client.Cache.CacheSessionManager.<RefreshCacheForReadOperationsAsync>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at Microsoft.Identity.Client.Cache.CacheSessionManager.<RefreshCacheForReadOperationsAsync>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Identity.Client.Cache.CacheSessionManager.<GetAccountsAsync>d__15.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsInternalAsync>d__25.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsAsync>d__18.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Identity.Client.ClientApplicationBase.<GetAccountsAsync>d__17.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at UiPath.Shared.Authentication.Microsoft.Services.MsalLogonService.<GetLocalAccounts>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at UiPath.Shared.Services.Graph.GraphClientServiceFactory.<LoginWithInteractiveTokenAsync>d__14.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at UiPath.Shared.Services.Graph.GraphClientServiceFactory.<AuthenticateAsync>d__13.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at UiPath.Shared.Services.Graph.GraphClientServiceFactory.<>c__DisplayClass12_0.<<CreateWithDefaultDelegate>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Graph.AuthenticationHandler.<SendAsync>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Net.Http.HttpClient.<FinishSendAsyncBuffered>d__58.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Graph.SimpleHttpProvider.<SendRequestAsync>d__13.MoveNext()
	--- End of inner exception stack trace ---
   at Microsoft.Graph.SimpleHttpProvider.<SendRequestAsync>d__13.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Graph.SimpleHttpProvider.<SendAsync>d__10.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Graph.BaseRequest.<SendRequestAsync>d__38.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.Graph.BaseRequest.<SendAsync>d__34`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at UiPath.Shared.Services.Graph.Mail.Extensions.GraphServiceClientExtensions.<SaveMailMessageAsDraftAsync>d__31.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at UiPath.Shared.Services.Graph.Mail.Extensions.GraphServiceClientExtensions.<CreateDraftMailMessageAsync>d__19.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
   at UiPath.MicrosoftOffice365.Activities.Mail.SendMail.<ExecuteAsync>d__54.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at UiPath.Shared.Activities.AsyncTaskCodeActivityImplementation.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
   at UiPath.Shared.Activities.AsyncTaskCodeActivity.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
   at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context,
IAsyncResult result)
   at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor,
BookmarkManager bookmarkManager)

@sonaliaggarwal47 - I am also facing same general exception for with something different error - Any solution?
@Sweetha - Any solution on this.

Please note - it was working earlier but all of sudden not working.

anyone found any solution to this?

I am still looking into this error as well. I don’t think there is a positive fix yet. One person was able to fix it by registering the app and giving application permissions and targeting a sharepoint site. My understanding is that this was only for reading applications though.

Please check if microsoft asking for login