Dear Team,
I want to know if two academy accounts can be merged.
I used to work with a partner (Accenture) and made considerable progress with learning paths and certifications. Now I dont work with Accenture anymore, and hence have signed up with a personal account.
Can you please check if the two accounts cane merged, so I can continue with my learning journey?.
I would really not like to waste time in doing all the trainings all over again.
Welcome to uipath path
I would like to suggest that we dont need to create a new account in academy rather we can update the mail id in our account settings
This solution would have worked if I did this earlier… but unfortunately i havent… and now the older ID is no more active, as i dont work with Accenture anymore. I am worried that I will lose my progress…
I feel this can be done through backend… anyone i can contact? like a support id or something?
Thanks, I tried that, but support site says you cannot raise a ticket if you are Community Edition user, support is available only to enterprise users…sob sob
Please make sure to use this form for Academy support rather than the general one for technical support.
This is most likely why they couldn’t help you (although they should have just transferred you to the right place)
Either way, here is the valid form for Academy related issues:
Merging accounts is something completely doable and they will help you out
Hi , @Aarti_Patankar_Morye I am having exact same issue as I had my RPA academy account linked to a corporate account that I no longer work at. Did your issue get resolved?
