Manual Uploads to UiPath Storage Bucket Not Retrieved by Robot

Hi,

I am facing an issue where files manually uploaded to the UiPath Storage Bucket are not retrieved by my robot. However, when the robot itself uploads a file, it can successfully retrieve and process that file.

What I Have Observed

List(1) { StorageFileInfo { FileFullPath = “DocumentProcessing/Config.xlsx”, StorageContainerFolderPath = null, StorageContainerName = “_DocumentProcessing” } }

Steps I Have Tried

  1. Checked Folder Scope – Verified that the manual uploads and robot uploads are in the same Orchestrator folder.
  2. Refreshed the Storage Bucket List – Files appear in the UI but are not retrieved in automation.
  3. Checked File Paths – The files appear in the UI with correct paths (e.g., DocumentProcessing/Mapping Document.json).
  4. Validated Permissions – My user and the robot have Storage View, Read, and Write permissions.
  5. Used API to Check FilesGET /odata/StorageFiles only returns the Excel file uploaded by the robot, not the manually uploaded JSON files.

Dependencies/Studio

UiPath.System.Activities = 23.10.2
UiPath.WebAPI.Activities = 1.13.3
UiPath Studio = 23.10.0

Regards,
Azeem

Hi @azeem_rosli,

Can you please show what are you sending under options for filtering?

Regards
Sonali

Thanks for the quick response. I’ve included in the screenshot above that there’s no filter for it.

Regards,
Azeem

Hi @azeem_rosli,

Can you try with filter as shown in the thread?

Regards
Sonali

Thanks @sonaliaggarwal47 for the guide. I can retrieve the file now and I found out that there is an extra space before the directory name. It might be that I pasted the directory name, although I’m sure there is none. This might not be a usual behaviour for file handling, hopefully the UiPath team will add trimming to the manual upload file path.

Regards,
Azeem

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