Mail count shows 0 even thogh mails are present in the folder

Hi ,
I’m using get IMAP mail activity to read mails from outlook365 but when i’m trying to get the count of mail from particular folder it says mail count is 0 even though if mails are there.

Hi @Shree_Vybhavi ,

Maybe you could use Exchange activity better! Its simply to use it, I’ve developed few processes using it. I never did anything with IMAP, sorry.

Regards,
Pablo

we don’t have exchange server.

Are you using this server and port @Shree_Vybhavi ?
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Take a look at this https://support.office.com/en-us/article/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040

yaa same server n port