Cannot get correct imap mail message

Help
1

Hi all, I am using get imap mail activity but whenever I run I get zero or incorrect number of mails in the mail box please what could be the problem

2

Hi @stanstilo,

Do you get any error message?Please check the below link and make sure you have configured all the property correct.

Regards,
Jyotika

3

@stanstilo

You can enable only unread messages, and make a IF condition that

Mails.count > 0

If there are new mails then only you have to work, or else keep in false that No mails

Hope this works

Thanks

4

The major issue is that I have marked only unread messages and I have 3 unread messages in the mail folder but when I display the count in a message box using using Mail.Count, I get 0 messages and the workflow stops

5

@stanstilo

Can you share your properties screen

Thanks

6

tempsnip

7

@stanstilo

Try removing “Inbox” place only “pending” or “Inbox\pending”

OR

create a separate individual folder and try

also you can place Top as 100

Hope this helps

Thanks

8

I have done that but it sometimes get 0 or 1 or 2 while the total unread mails are 3.What could be the reason