Login details say 'Wrong Credentials Provided' - when I KNOW they are correct!

Learn Academy Feedback
1

I have reset my password - as I keep being told I have the wrong credentials - and I have entered it EXACTLY when trying to login again and I keep being told I am not using the right credentials. They are the right ones!!!
SO frustrating - and wasting valuable time.

Please sort as soon as possible!!

2

Which application are the credentials wrong?

3

UIPath Academy - they are not wrong… But system is saying they are.

4

Are you using your username or email address?

Try both and see if that works.

Secondly, if you are sure your credentials are OK, try to log in from another browser: IE.

5

You are smart. I was using my email address. Thank you! That’s embarrassing…

1 Like
6

Haha happens to the best of us :slight_smile:

Happy Learning!