Issue with Unattended Test licenses in the Test environment

Help Robot
,
1

Hi everyone,

we are working with a client and facing an issue with the Unattended Test licenses in the Test (non-production) environment.

  • The 4 UiPath – Flex – Unattended Robot (Test) licenses are visible in Orchestrator.

  • However, no [Robot] Service is consuming them, so they remain unused. (see the screenshots)

    01_Uipath_1
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  • From UiPath we were told these licenses can be used to run automations in non-production (without Test Manager), but configuration seems to be the blocker.

Question:
Could someone share:

  1. The correct setup steps in [Orchestrator] and [Robot]Service to enable these licenses.
  2. Any reference guides or best practices for using Unattended Test robots in a non-production environment.

Thanks a lot for your support!

2

So you need to assign the licences to a machine template, I assume you have not done that?
Once you get Test Licences a new option will appear

This is what it looks like if you have no Test licences,

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But when you do it looks like this (Dark mode is just a theme difference between these orgs)

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Once you do that, add the machine template to a folder and the robot account to a folder in the same way you do with a normal unattended robot, and then you can start test cases or test set uploaded to that folder.
Indeed you do NOT need Test Manager to consume these licences.

3

Hi John, thank you for the answer!
Our situation is that: we don’t see any field:

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Can you help us in understading why?
regards

4

Strange, that would be what I’d expect to see if no licences were available on your tenant.

Do you have any Production accounts at all on your organization?

I can try to experiment on what I see if I only have Test licences added to a tenant, but just want to check first if you are using multiple tenants that could be making things go weird?

5

I can still add them if I only have Test Licences allocated to my tenant.

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Taking a closer look at this, I notice you have got an On Premise install, thats quite likely the issue here. I am afraid I am not an expert on the On prem infrastructure when it comes to testing, there is a message in your screenshot saying a module needs to be installed?

6

Hi John! yes you’re right! We are on pre. 23.4 (it should be).
and this is the error message: “Using this license requires the testing module of Orchestrator to be installed”, you know what it is?

7

@Riccardo_Vecchi

As per error looks like you installed standalone orchestrator ..Test manager setup needs to be made

cheers

8

Thank you!
can you share me the documentation or briefly write down how to do that correctly?

Thank you so much!

9

Hi Richcardo,

I dont know for sure how the on premise orchestrator manages this, perhaps you need to install that module but dont need to run test manager, sorry this isnt a strong topic for me.

Do you still have contact with the person from UiPath who said this was fine?

10

Hello @Riccardo_Vecchi,

Follow these steps:-

1.Check Licenses → Admin → Licenses → Verify Unattended runtimes available.
2.Check Permissions → Tenant → Users → Roles → Ensure you can edit Machines and Licenses.
3.Edit Machine Template → Runtime field will now be visible.
4.Assign License → Add runtime count.
5.Validate Machine Status → Connected & Licensed.

11

@Riccardo_Vecchi

please check

cheers