Okey, no problem, this is not very important nevermind. We can use it as plain text, if we decide to use this process on the future, this will only be used by IT team so it’s not important. If we create a process on the future for something a little more “official” we will implant a “template” mail to be used by the employees.
I’m finding issues with the form behavior, the first form that opens works fine, but, after for the next ones, workflow is a little out of control, it opens all forms even I’v still not submitted any answer for the second one and after a time delay it close the process without waiting for the answers and so without processing password reset process for any other mail. It’s a bit difficult to explain, I have a vídeo of it but it contains some confidential data of our company (I’m launching it in my real mail account, interacting with test ERP environment but it’s real data).
I’ll try to explain it a little better:
The WF executes a “Get Outlook Mails” activity and a “For Each” activity on mails. For each mail (if FullMail.contains(“agresso”) Or FullMail.contains(“Agresso”) And FullMail.contains(“password”) Or FullMail.contains(“contraseña”) is True) it must show the form that I’ve performed:
If I choose “No” it must go to the next mail, if I choose “Yes” it go to our ERP application, it search for the user and it shows another form that ask if this is the correct user to reset the password. If I choose “Yes” it reset the password and give the new password (after I must send it by mail to the requester), if I choose “No” it shows a message indicating that this password reset must be performed handly and it must go check the next mail.
With the first mail it works perfectly, the first form is shown and waits for my answer even if I take a lot of time to answer, after, it do all the yes or no steps correctly and it comes again to show the “Agresso password reset?” form, but then, instead of wait my answer, it continue checking mails and opens various “Agresso password reset?” for different mails at the same time, after this, it ends the process without having received any answer to the forms.