❗️ Issue: Unable to Connect to Gmail in UiPath – "Connect" Button Disabled Quickly After Redirect

Help Activities
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1

Hello UiPath Community,

I’m facing an issue while trying to establish a new Gmail connection using the Gmail activities package in UiPath Studio.

:hammer_and_wrench: What I Did:

  • I added the Gmail activity in UiPath Studio and clicked “Add new connection”.
  • It redirected me to the browser for Google authentication.
  • Issue: The “Connect” button gets disabled automatically within 2–3 seconds before I can click it.

:white_check_mark: Troubleshooting Steps Tried:

  • Cleared browser cache and cookies.
  • Closed and reopened UiPath Studio.
  • Ensured UiPath Studio and packages are up to date.
  • Logged into the correct Gmail account manually before retrying.

This issue is blocking me from integrating Gmail in my automation. If anyone has faced this before or has any suggestions, I would really appreciate your help!

Screenshot 2025-05-16 130621
Screenshot 2025-05-16 1306211920×1080 228 KB

Thank you!

2

@vishala_vishu

please check the scopes once…as per the write up below in the screenshot try to add scopes and check if it is enabled?

cheers

3

Hi Anil,

Thanks for your reply, i tried that too, adding and deleting the scopes but did not worked

4

@vishala_vishu

did you happen to try to delete and create a new connection from a different folder?

also adding additional scope is not allowed..so check on the same

cheers

5

do you mean trying it out from the different project folder?

6

@vishala_vishu

okay so now I got you

please open orchestrator ..go to integration services select the gmail connector and click connect from there

cheers

7

yes, tried that too, didn’t work

8

@vishala_vishu

Is a connection already added can you check in intwgration services pelase

Also is this community version?

Cheers

9

Yes, it is community version and no it is not added in the intergration services

10

Hey @vishala_vishu ,

Could you please help me with below details :

  1. Is this happening with other connectors as well ?
  2. Are you using any chrome plugins/ VPN’s ?
  3. When did this started happening and were you able to make it work with any workarounds.

Thanks

11

Hi,

Yes, it is happening with other connectors like outlook, and i am able to do everything with UiPath studio, and i am not using any VPN,I just started learning UiPath, as i am trying to do email automation, this issue appeared.

Thanks

12

Hey @vishala_vishu

We had a similar issue internally and found that the system time was wrong. Could you please set it to Network Time and see if this fixes the issue.

For Windows :

  1. Go to Settings → Time & language → Date & time
  2. Switch the Set time zone automatically to On.

Refresh the tab and try again.
Thanks