Unable to install Studio Community on a Windows 10 laptop. After running MSI the installer appears for about 10-15 seconds and then disappears, but still runs in the background.
Log files:
=== Verbose logging started: 7/18/2024 16:05:51 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Windows\System32\msiexec.exe ===
MSI (c) (A4:80) [16:05:51:618]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (A4:80) [16:05:51:618]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
MSI (c) (A4:38) [16:05:51:657]: Resetting cached policy values
MSI (c) (A4:38) [16:05:51:657]: Machine policy value ‘Debug’ is 0
MSI (c) (A4:38) [16:05:51:657]: ******* RunEngine:
******* Product: C:\Users\andreac\Downloads\UiPathStudioCommunity.msi
******* Action:
******* CommandLine: **********
MSI (c) (A4:38) [16:05:51:660]: Machine policy value ‘DisableUserInstalls’ is 0
MSI (c) (A4:38) [16:05:51:685]: Access database with Impersonation
MSI (c) (A4:38) [16:05:51:686]: SOFTWARE RESTRICTION POLICY: Verifying package → ‘C:\Users\andreac\Downloads\UiPathStudioCommunity.msi’ against software restriction policy
MSI (c) (A4:38) [16:05:51:686]: SOFTWARE RESTRICTION POLICY: C:\Users\andreac\Downloads\UiPathStudioCommunity.msi has a digital signature
MSI (c) (A4:38) [16:06:00:403]: SOFTWARE RESTRICTION POLICY: C:\Users\andreac\Downloads\UiPathStudioCommunity.msi is permitted to run at the ‘unrestricted’ authorization level.
MSI (c) (A4:38) [16:06:00:506]: Cloaking enabled.
MSI (c) (A4:38) [16:06:00:506]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (A4:38) [16:06:00:511]: End dialog not enabled
MSI (c) (A4:38) [16:06:00:511]: Original package ==> C:\Users\andreac\Downloads\UiPathStudioCommunity.msi
MSI (c) (A4:38) [16:06:00:511]: Package we’re running from ==> C:\Users\andreac\Downloads\UiPathStudioCommunity.msi
MSI (c) (A4:38) [16:06:00:521]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (A4:38) [16:06:00:522]: APPCOMPAT: looking for appcompat database entry with ProductCode ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’.
MSI (c) (A4:38) [16:06:00:522]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (A4:38) [16:06:00:541]: MSCOREE not loaded loading copy from system32
MSI (c) (A4:38) [16:06:00:553]: Machine policy value ‘TransformsSecure’ is 0
MSI (c) (A4:38) [16:06:00:553]: User policy value ‘TransformsAtSource’ is 0
MSI (c) (A4:38) [16:06:00:555]: Machine policy value ‘DisablePatch’ is 0
MSI (c) (A4:38) [16:06:00:555]: Machine policy value ‘AllowLockdownPatch’ is 0
MSI (c) (A4:38) [16:06:00:555]: Machine policy value ‘DisableMsi’ is 0
MSI (c) (A4:38) [16:06:00:555]: Machine policy value ‘AlwaysInstallElevated’ is 0
MSI (c) (A4:38) [16:06:00:555]: User policy value ‘AlwaysInstallElevated’ is 0
MSI (c) (A4:38) [16:06:00:555]: Running product ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’ with user privileges: It’s not assigned.
MSI (c) (A4:38) [16:06:00:555]: Machine policy value ‘DisableLUAPatching’ is 0
MSI (c) (A4:38) [16:06:00:555]: Machine policy value ‘DisableFlyWeightPatching’ is 0
MSI (c) (A4:38) [16:06:00:556]: APPCOMPAT: looking for appcompat database entry with ProductCode ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’.
MSI (c) (A4:38) [16:06:00:556]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (A4:38) [16:06:00:556]: Transforms are not secure.
MSI (c) (A4:38) [16:06:00:556]: Note: 1: 2205 2: 3: Control
MSI (c) (A4:38) [16:06:00:556]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is ‘C:\Users\andreac\AppData\Local\Temp\MSIe554a.LOG’.
MSI (c) (A4:38) [16:06:00:556]: Command Line: CURRENTDIRECTORY=C:\Users\andreac\Downloads CLIENTUILEVEL=0 CLIENTPROCESSID=22436
MSI (c) (A4:38) [16:06:00:556]: PROPERTY CHANGE: Adding PackageCode property. Its value is ‘{15AA145C-A4B9-4CA9-AED8-530E1D781BE0}’.
MSI (c) (A4:38) [16:06:00:556]: Product Code passed to Engine.Initialize: ‘’
MSI (c) (A4:38) [16:06:00:556]: Product Code from property table before transforms: ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’
MSI (c) (A4:38) [16:06:00:556]: Product Code from property table after transforms: ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’
MSI (c) (A4:38) [16:06:00:556]: Product not registered: beginning first-time install
MSI (c) (A4:38) [16:06:00:556]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is ‘2’. Its new value: ‘1’.
MSI (c) (A4:38) [16:06:00:556]: PROPERTY CHANGE: Deleting MSIINSTALLPERUSER property. Its current value is ‘0’.
MSI (c) (A4:38) [16:06:00:556]: PROPERTY CHANGE: Adding ProductState property. Its value is ‘-1’.
MSI (c) (A4:38) [16:06:00:556]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (A4:38) [16:06:00:556]: User policy value ‘SearchOrder’ is ‘nmu’
MSI (c) (A4:38) [16:06:00:556]: Adding new sources is allowed.
MSI (c) (A4:38) [16:06:00:556]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is ‘1’.
MSI (c) (A4:38) [16:06:00:556]: Package name extracted from package path: ‘UiPathStudioCommunity.msi’
MSI (c) (A4:38) [16:06:00:557]: Package to be registered: ‘UiPathStudioCommunity.msi’
MSI (c) (A4:38) [16:06:00:558]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (A4:38) [16:06:00:558]: Machine policy value ‘AlwaysInstallElevated’ is 0
MSI (c) (A4:38) [16:06:00:558]: User policy value ‘AlwaysInstallElevated’ is 0
MSI (c) (A4:38) [16:06:00:558]: Running product ‘{736AC8D8-C595-4521-8656-1E45EB1C4225}’ with user privileges: It’s not assigned.
MSI (c) (A4:38) [16:06:00:558]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is ‘C:\Users\andreac\Downloads’.
MSI (c) (A4:38) [16:06:00:558]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is ‘0’.
MSI (c) (A4:38) [16:06:00:558]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is ‘22436’.
MSI (c) (A4:38) [16:06:00:558]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is ‘1’.
MSI (c) (A4:38) [16:06:00:558]: TRANSFORMS property is now:
MSI (c) (A4:38) [16:06:00:558]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is ‘500’.
MSI (c) (A4:38) [16:06:00:559]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Roaming
MSI (c) (A4:38) [16:06:00:559]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\Favorites
MSI (c) (A4:38) [16:06:00:559]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (A4:38) [16:06:00:560]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\Documents
MSI (c) (A4:38) [16:06:00:560]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (A4:38) [16:06:00:560]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (A4:38) [16:06:00:560]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (A4:38) [16:06:00:561]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (A4:38) [16:06:00:561]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (A4:38) [16:06:00:561]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Local
MSI (c) (A4:38) [16:06:00:562]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\Pictures
MSI (c) (A4:38) [16:06:00:562]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (A4:38) [16:06:00:563]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (A4:38) [16:06:00:563]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (A4:38) [16:06:00:563]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (A4:38) [16:06:00:563]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (A4:38) [16:06:00:563]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (A4:38) [16:06:00:564]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (A4:38) [16:06:00:564]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (A4:38) [16:06:00:564]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (A4:38) [16:06:00:564]: SHELL32::SHGetFolderPath returned: C:\Users\andreac\Desktop
MSI (c) (A4:38) [16:06:00:566]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (c) (A4:38) [16:06:00:567]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (c) (A4:38) [16:06:00:573]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 20
MSI (c) (A4:38) [16:06:00:586]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (c) (A4:38) [16:06:00:586]: PROPERTY CHANGE: Adding AdminUser property. Its value is ‘1’.
MSI (c) (A4:38) [16:06:00:586]: PROPERTY CHANGE: Adding Privileged property. Its value is ‘1’.
MSI (c) (A4:38) [16:06:00:586]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (A4:38) [16:06:00:587]: PROPERTY CHANGE: Adding USERNAME property. Its value is ‘tech’.
MSI (c) (A4:38) [16:06:00:587]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (A4:38) [16:06:00:587]: PROPERTY CHANGE: Adding DATABASE property. Its value is ‘C:\Users\andreac\Downloads\UiPathStudioCommunity.msi’.
MSI (c) (A4:38) [16:06:00:587]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is ‘C:\Users\andreac\Downloads\UiPathStudioCommunity.msi’.
MSI (c) (A4:38) [16:06:00:587]: Machine policy value ‘MsiDisableEmbeddedUI’ is 0
MSI (c) (A4:38) [16:06:00:587]: EEUI - Running MsiEmbeddedUI code
MSI (c) (A4:28) [16:06:00:795]: Cloaking enabled.
MSI (c) (A4:28) [16:06:00:795]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (A4:28) [16:06:00:795]: Connected to service for CA interface.
SFXCA: Extracting embedded UI to temporary directory: C:\Users\andreac\AppData\Local\Temp\MSI31319
SFXCA: Binding to CLR version v4.0.30319
Running EmbeddedUI.Initialize(session, resourcePath:‘C:\Users\andreac\AppData\Local\Temp\MSI31319’, internalUILevel:Full )
Logging msiexec.exe processes arguments:
Process msiexec (7332) (Parent 15664) - command line args:
Process msiexec (22436) (Parent 17716) - command line args: “C:\Windows\System32\msiexec.exe” /i “C:\Users\andreac\Downloads\UiPathStudioCommunity.msi”
Process msiexec (15664) (Parent 8) - command line args:
MSI (c) (A4:38) [16:06:05:122]: EEUI - Call to InitializeEmbeddedUI on a UI DLL failed
I’ve tried the following article: https://docs.uipath.com/studio/standalone/2022.10/user-guide/studio-common-installation-errors but to no avail.
