Hello Team
I would like to know if the orchestrator integration services connection has a time restriction. because I have to verify and re-establish my connection once it is disconnected from Orchestrator Integration Services after 30 to 35 days.
An error occurred during the process’s execution: The token was not refreshed. Please Fix the connection.
The integration service will stay connected so long as the connection is valid and the tokens used really depend on the endpoint you are connecting to, as they handle the authentication.
It sounds like the token you are providing perhaps expires after 30 days.
We’d need to know more about what you are even connecting to, and how you authenticate, but the short answer is no, there is not a time restriction. Each endpoint can be configured differently but its done at the other end, not the Orchestrator.
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Hey @sagar.choudhari,
Yes, Orchestrator Integration Service connections have token-based authentication that can expire after a certain period (around 30–35 days). When the token is not refreshed automatically, the connection fails and needs to be re-authenticated.
To avoid this, update the connection settings or re-establish the connection in Orchestrator.
Let me know need any other help on this.
So do we need to re authenticate manually or we can set up some mechanism to re-authenticate automatically
I’m using integration services to connect to Google Drive, and after a while it requests that I re-authenticate using OAuth authentication using my login and password.
Seems like a setting on your account or organization then related to this.
The token expiry can be set to different values as far as I know, but its handled on the Google side, so I’d talk to your admin there.
So do we need to handle it in orchestrator or at google workspace level
Google, as I explained in all my posts, stuff like token expiry is handled at the endpoint.
Is there a tutorial that I can follow to integrate it into Google Workspace?
No idea, can you ask your Google administrator? I am not an expert on the Google platform.
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