Information from sheets deleted

Feedback Studio
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1

Hi,

When I run some bots from Orchestrator, the information of sheets that they use to get data, are deleted without explanation.

I have already updated the excel packages, but it didn´t work.

3

@Ranieri_Ferreira95

Welcome to the community

Where are those excels?

And mostly it might be some cleanup activity or so that might be cleaning but bot would not delete data as such

Cheers

4

Hi @Ranieri_Ferreira95

Is the information deleted or does the sheet go blank?

Check for a Write Range activity somewhere that might be writing a blank data table into the sheet.

5

Hi @Ranieri_Ferreira95

May be one of the excel or workbook activity cleaning data in all over page. Debug the code and check which activity it was happening, then fix it.

Hope it helps!!