Infinite System Exception

Hi All,

When I am getting any system exception , the bot is looping continuously with the same transaction and not incrementing the transaction. For example, if there is system exception in Transaction number 1 , it keeps repeating the same transactions again and again and goes to infinite loop. Attached the Robot logs.

robot-logs-2024-05-01-05-00-50-133-282854 2.xlsx (142.6 KB)



Hi @marina.dutta

Can you share the Main.Xaml Screenshot.

@pravallikapaluri

Hi @marina.dutta

In the Config file you have to set Max Consecutive System Exception to 1 or 2 (depends on you)

you can refer this video for your understanding

@marina.dutta have you tried to change the max consecutive system exception to 1 in config?

1 Like

@marina.dutta,

As the TransactionNumber is not getting increased, it clearly issue in SetTransactionStatus workflow. Check this sequence if anything not configured correctly. Increment transaction index and reset retries

Thanks,
Ashok :slight_smile:

@Priyesh_Shetty

Yea I have configured that. I am running and trying to replicate the system exception error whether it works.

@ashokkarale

I am getting error only when there is system exception. Its going in infinite loop else if there is no system exception the Transaction number is increased.

@marina.dutta,

In that case try to debug the behavior of this workflow - RetryCurrentTransaction

Thanks,
Ashok :slight_smile:

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