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I want to make inprogress item to new without any hardcoding in my workflow for specific queueitem can you suggestt

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Hi @MEGHA_BACHAR,

Welcome to the UiPath community!

You can follow these steps:

  1. Use the Get Queue Items activity to retrieve the in-progress queue items from your specific queue.

  2. Filter the queue items based on their status, selecting only those with the status “In Progress”.

  3. Loop through the filtered queue items.

  4. Inside the loop, use the Postpone activity to postpone each item. Set the “NewDueDate” property to DateTime.Now (to mark it for immediate processing) and the “NewPriority” property to “Normal” or your desired priority.

Here’s how you can implement this in UiPath:

Sequence
├── Get Queue Items // Get Queue Items activity
│   ├── Queue: YourQueueName
├── Filter Data Table // Filter Data Table activity
│   ├── Input DataTable: Output from Get Queue Items
│   └── Filter Wizard: Status = "In Progress"
├── For Each Row // For Each Row activity
│   ├── Input: Output from Filter Data Table
│   └── Postpone // Postpone activity
│       ├── ItemInformation: CurrentRow
│       ├── NewDueDate: DateTime.Now
│       └── NewPriority: "Normal"
└── End Sequence

This workflow will postpone all in-progress queue items, essentially marking them as “New” for immediate processing without hardcoding any specific item IDs or statuses. Make sure to replace “YourQueueName” with the name of your specific queue.

Thanks,
Ashok :slightly_smiling_face:

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