Http failure response when editing asset after upgrading to Orchestrator 2023.4.2

Hi!

After upgrading to Orchestrator 2023.4.2 (on-prem), each time we try to edit an asset, we receive the following popup. Has anybody seen this error before and maybe know how to solve it?

Error message:
Http failure response for https://…/api/ResourceSearch/GetEntityTags?
entityKey=2ad743eb—c671-4f85-b3c9-402f7ae37622: 500 Internal Server Error

Hi

hope you were authenticating with a Bearer token,
Is it obtained from right tenant
@ptrobot

we saw more often 500 errors after upgrades when the connection to the Orchestrator Database was disturbed.

what type of asset was tried to get updated?

This is not an API-call invoked by me. It’s something Orchestrator does when navigating to the asset from the web interface.

Any asset triggers this popup (text, integer, boolean). It doesn’t seem to affect anything else either. I can edit and save the assets as normal.

is it only with asset or even the same with other entities

@ptrobot

1 Like

The popup disappeared after a restart of the Orchestrator server which is really strange since we did restart the server after the upgrade already.