Orchestrator error - AssetFailedToLoad Exception

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1

Hi,

My processes worked without any problems in the unattended version. Suddenly I started getting the following errors related to assets (I didn’t change anything):

message: System exception at initialization: Loading asset Interface_booking_folder_path failed: Invalid request! at Source: Throw AssetFailedToLoad Exception

How can i solve this problem?

2

Hi @Krystian_F

When does this error happen? Would it be possible for you to provide the full error stack?

3

Hi

The issue happens all time or just sometimes?

Looks like the connection to orchestrator is getting disconnected. If it is the case, try using retry scope around Get Asset Activity.

4

Hi
Just cross check the below points once

→ Ensure that the asset “Interface_booking_folder_path” exists in your Orchestrator.

→ Verify the name of the asset is correct, including capitalization and any spaces.

→ Confirm that the asset type is correct. It should be a Text asset if you are trying to load a text value. If the asset type is incorrect, it can lead to a failure during initialization.

→ Verify the scope of the asset. If it is a process-specific asset, ensure that it is available to the process being executed.

→ Ensure that the user or robot executing the process has the necessary permissions to access and use the asset.

→ Confirm that your robot is connected to Orchestrator, and there are no issues with the Orchestrator connection.

5

Hi!

Thanks for your feedback. This error appeared 3 days ago and since then no unattended processes are running. I am sure that the name, type etc are correct and that the robot is connected to the orchestrator.

6

Does it also happen with a small sample new project?