How to reset Orgadmin password of the Default tenant in Automation Suite

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How to reset Orgadmin password of the Default tenant in Automation Suite?

Resolution

If you need to reset the Default or any other tenant's admin password, you must have access to the Host Admin password. Follow the steps below to access host administration and reset the admin password:

  1. Access Host Administration:
    • Navigate to the following URL in your browser:
https://${CONFIG_CLUSTER_FQDN}
  • Switch to the Host organization.
kubectl get secrets/platform-service-secrets -n uipath \

-o "jsonpath={.data['identity\.hostAdminPassword']}" | echo $(base64 -d)

  1. Alternative Method to Retrieve Host Admin Password:
    • If you're unable to retrieve the Host Admin password using the above command, you can add a new Host Admin user by executing the following command:
./configureUiPathAS.sh identity add-host-admin --username [new-admin-username] --email [new-admin-email] --password [new-admin-password]
  1. Resetting the Admin Password:
    • After logging in to the Host organization, select the Default tenant.
    • Through the GUI, you can reset the password for the orgadmin user.
    • Alternatively, you can create a new user with Admin privileges.
  1. Outcome:
    • Once you've reset the password or created a new admin user, test the access and confirm that the changes are effective.


This process ensures a secure reset of the tenant's admin password and maintains access to your environment.