Forgot password for tenant on Orchestrator

[mkriznjak (Matej)]

Hi all,

I forgot the UiPath tenant password and when I’m trying to reset it it said it’s send notification to email, but emails were not provided when users were created. Is there any option to reset password on different way?

Also I wanted to mention that I have Host tenant password which I know.

Thanks!
Matej

[pikorpa (Piotr Kołakowski)]

Hey,
you can try one of those ways:

Resetting Default And Host Tenant Passwords

How to gain access to the Default Tenant when password is forgotten? Step by Step Guide Identify whether user has access to the SQL database with full permissions to read/write Identify whether or not the client requires the Host Admin password, or the Default Tenant password Provide the client with one of the below queries and ask that they execute them against their Orchestrator SQL database Inform the client that executing the queries will flag the password as requiring a reset, and that th…

Resetting Default And Host Tenant Passwords for 23.4

How to gain access to the Default Tenant when password is forgotten for 2023.4 Orchestrator? Step by Step Guide Identify whether there is access to the SQL database with full permissions to read/write Identify whether the Host Admin password is required, or the Default Tenant password Provide one of the below queries and verify against the Orchestrator SQL databaseExecuting the queries will flag the password as requiring a reset, and the password needs to be changed on the next login. From 2…

[viroop (Viroop Ramagiri)]

Reach out to your Orchestrator admin. They might help you fix the issue by removing the user and re-adding them using email.