How To Get License Key For Technical Support

Help Orchestrator
,
1

Hi Forum,

I want to contact with technical support but in the form, I need license code. In orchestrator i cant see the license full version. Can I get it without asking the customer for License PDF?

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Regards
Ömer

3

Thanks for the reply, I know we can access with this document but it is urgent. If a faster way to get license code from Studio technical documents or something else.

4

@omer.ozturk ,

Sorry, u can get it

5

@omer.ozturk

In your Automation Cloud account, go to Admin → Organization Settings and copy the Support ID. You can use that to open a ticket through the contact support form

6

@muhamed_fasil,

I cant access the admin user, my user is restricted. I tried you command but i got the same content. No license found info. I can’t get Support ID too. :frowning:

7

@omer.ozturk
If you want to get the admin option, you have to sign in with admin account or user with admin privilages,

only admin will have the access to it

1 Like
8

@muhamed_fasil,

I got it, I must have the admin user.

Thanks for the help. Have a nice day.

1 Like
9

@omer.ozturk ,

Have a good day

10

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