How to check for text already in field

I’m developing a small StudioX automation that will open a ticket in Service Now and populate some details based on an email alert from SN.
When I open the ticket I want to first make sure that the data I want to populate in a field isn’t already populated.
I’m using a “Type Into” activity to populate.

Can anyone help me with what activity I should use to see if there is already data in this field any bypass?


hey @johnom
so what you can do is use a get text activity to get text from that field and then use if condition to check something like this
String.output_of_get_text(variable).IsNullOrEmpty that mean if it is empty what actions you want to perform and in else you can keep TypeInto

Please marks as solution if it helps.



You can basically do what everybody has been doing since UI automation started so long ago, use a “if else” , in your case you would wanna first use the get text on the target element , save it to a value and them use a if-then-else block to test if the text on the target element is empty or not , if empty just write data , if not empty write the equivalent of an empty string and then populate it with the correct data :slight_smile:

Thank you very much @dragos.suma. I’m new to RPA so please have patients with my lack of knowledge :smiley:

Hope it helped :slight_smile: I was unable to provide a workflow as an example because html developers got a few new tricks along the years and what seems to be an input field that has something populated in it could be a bit different when you look it up. For example the default page of Google Chrome

If one just looks at it one could assume that the search box would have a property called text that would be populated with : Search Google or type a URL but in fact is uses the placeholder property to display the text :slight_smile:

So I would recommend that you bring up the developer tools ( if one uses Chrome , same thing for FF but can’t remember the name ) and check if the desired is populated and on which html property.

Hope this helps :slight_smile:

That worked, thanks @dragos.suma

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