How to change transaction Item status from Failed to Successful

Help Orchestrator
,
1

Could any one tell me, what are the steps to approach…

If the queue items are in failed state due to BusinessException, again we need to process it.

Because there is a scope to get the items success. So, after re processing, we need to set as Successful.

Note: I want total Automation Steps. No human involvement like go to orchestrator, manually click like three dots.

Thank you for your time, I appreciate your assistance

2

you can go to Orchestrator

  • Queue
  • failed QueueItem, right click and select - Retry item (works also for BEX failures)

In case of it would result to too much manually work we would automate it e.g. by REST Calls to Orchestrator

3

@Shankar_MasRobo

Once the status is set to success or failed you cannot change the status to anything else…

Only thing that is possible is to retry the item which will crwate a mew item with new status for you to process again…so try to retry the item either by using orchestrator api requests or by using activities like get queue item and then add the bus exception again to queue

If not only manually you need yo retry again

Cheers