Hi, Need Help

Learning Hub Academy Feedback
1

I have two issues, for which I need help.

by mistake, I have updated a wrong primary email ID, in which I am unable to receive an email and unable to correct it because It’s promoting me to verify the email (which is wrong).
I am able to login to other domains of Uipath using my old login (Uipath Plateform, Forum) only Uipath academy is the issue.

Need urgent help.

Thanks
Abhishek Srivastava

2

@a.srivastava10

Hi - 3 things to try, hopefully it works.

  1. Please try to go your account setting and change email address
    2.Also, try login with different options given - Microsoft or another website
    3.Contact your UiPath Account Manager / PEM and request for correction.

Regards
Greeshma

3

Hi Greeshma,

Thanks for the email. Regarding the option one, I am unable to get to the settings option, its regularly prompting me to get my changed email verified. Which is not possible.

Login to a different email is not an option since I am from TCS and I am doing prescribed training using my official email

Can you help further.

Thanks

Abhishek Srivastava

4

Hi - I would recommend to address UiPath tech support team. Mostly the options work and if neither of the works in your case try the 3rd… connect with PEM - Partner Enable Manager/Sales account manager.

Regards
Greeshma