Help with creating adding admin account

Hello,
i have an admin account i created through my company and it’s not associated with any email address. I want to be able to add that account to orchestrator and admin page to act as my Admin for UiPath. I have full admin rights to the admin page right now with my own account but want to update that to my admin account. I’m trying to follow directions I’ve found but hitting dead end since it appears I don’t have the option to “add user” on my admin page. I only have the option to “invite user” via email. Is it a possible option to add a user without sending an invite? This admin is new to me so any help would be appreciated. My company wants an admin account to be able to log in as admin and use Cyberark for credentials. My admin account follows the naming convention like this: BDG23-ADM. (i’m using cloud based orchestrator and admin if that’s important to say)

Thanks

@chris.dease,

If you are using cloud platform then I don’t think so you can add a user without mail id.

1 Like

Hey @chris.dease,
In cloud-based Orchestrator, user provisioning is identity-based, and adding a user without an email is not supported by default. You must invite users via email as part of the account creation flow. If you’re using CyberArk or other credential vault integrations, the user still needs a valid email to authenticate with the UiPath cloud platform. Unfortunately, there’s no current option to add a user without an invite. If you’re managing users through Azure AD or another identity provider, you can configure SSO with directory sync, but the account must still be linked to a valid email address to appear in the Orchestrator.

@ashokkarale, is there any kind of workaround for this? i’m needing this in order to be compliant with my company’s policy.

@chris.dease,

It’s managed by UiPath so we don’t have control over the configuration of this like we used to get for On Premise setup but I would suggest to get it confirmed from UiPath support team.

@chris.dease

if you get a autoamtion on your on prem or automation suite on prem then you can but with cloud it has been deprecated

cheers

I am trying to add a user via sending an invite but the user is not receiving any email, why? Can anyone help me with this issue?

Hi @chris.dease

In UiPath Automation Cloud, you cannot add a user without an email address. The only way is to invite the user by email. Even an admin or service-style account must have a valid email to accept the invite and log in. This is mandatory for cloud Orchestrator; it’s different only in on-premises setups.

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