Handling system timeout popup

Help
1

CE 2019.7.0

I have a process built in REFramework that has started getting stuck when a system timeout popup comes up. I think I need a Try Catch to handle the scenario, but I wasn’t 100% sure how to set it up. The popup appears when invoking the Search workflow.

Current high level:
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Required adjustment:
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2

Hi @rridlen

Have you used element exists for a particular value search and delay in ur workflow

Thanks
Ashwin.S

3

I did add an element exists activity to ID the popup. I wasn’t sure if the best approach from that point was IF - Timeout exists → Click and Throw, or Try Catch the process. I want to capture the timeout for the logs.

4

Hi @rridlen

Use throw activity and mention as new exception:+Datetime.now.tostring and use write range

Thanks
Ashwin.S

5

Thank you. I’ll give that a shot and see how it works next time we run into it.