GSuite Upload File Google Drive - An error has occurred in the activity

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Hello to all,

I have an automation that uses the Upload Files activity of GSuite (version 2.4.3) to upload PDF files to a Google Drive folder.
The automation works perfectly, but randomly, an error appears when uploading the files, indicating that “An error has occurred in the activity”. We have checked the code, the connection with Integration Service, and everything seems to be fine. In fact, it works perfectly 95% of the time.
Any idea what might be happening? My client is concerned about this 5%.

Thank you very much in advance,
Regards

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@sergio.carrio,

Personally never faced this kind of issue but for intermittent issues better to use retry scope with reasonable delay between two retries.

Intermittent issues are hard to replicate and fix for retry scope is the best solution here and I’m sure you will acheive 100% reliability with this.

Thanks,
Ashok :slight_smile:

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Thanks for your fast response!

I have already implemented a retry with a While to try to upload the file 3 times in a row, and if it cannot upload it gives the error. In this While I have a Delay of 5 seconds per retry. I don’t know if this is a reasonable Delay or maybe I should add more time. What do you think?

Do you know if there is any incidence with the Google Drive connections defined in the Integration Service?

Thank you very much!

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@sergio.carrio,

3 times in a row with 5 seconds delay in between is good in my opinion.

Regarding any incidence with the Google Drive connections defined in the Integration Service, I’m not sure.

If this is frequently occuring you can check with UiPath support ticket or can report this as bug. Information how to report bug from Studio can be found here!

Thanks,
Ashok :slight_smile:

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Thank you!

Maybe I will open a Support Ticket if the error persists.

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