Get IMAP Mail Messages not working

Receiving timeout error when executing Get IMAP Mail messages activity.
UiPath version - 2019.10.3 (cannot upgrade, planned for later)
Mail activities package version - 1.7.2
Request to help resolve the same.
Please let me know in case of any clarifications.



For Outlook Mails suggest to use Outlook activities

Install UiPath.Mail.Activities package and search for Get Outlook Mail Messages

For Office365 also install Office365 activities and use Get Mail activity

If you don’t want to use those and continue with IMAP, then check below post for reference

Hope this helps you


The issue was with the Network Firewall and was resolved by the Infrastructure team.

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