Generative extractor

i am using generative extractor but it gives "GPT refused to handle the request because of content filtering policy. Returning empty result."with some itmes
and with the rest of the items it works fine, they are similar items
how can i handle that ?

Hi @Enna

The error message “GPT refused to handle the request because of content filtering policy. Returning empty result.” indicates that the content being processed by the Generative Extractor in UiPath is being flagged by GPT’s content filtering mechanisms. This can happen if the content is deemed sensitive, inappropriate, or violates certain usage policies.

Regards
Sandy

Thanks for your reply @sandyarpa767

I am sure there is no illegal data in it, it just contains foods information