Free license key activation issue

Hello,

It’s not possible to activate free license key. Every time I do it it finished successfully and after restart request to activate license again.
How to fix it?

2019.5.0 - 5/21/2019
Community Edition
EXE Installer

License Provider: Internal
Device ID: I9iE1s06nd3YQZdXogEg5A==

Update Channel: Stable

Microsoft Windows 10 Enterprise LTSC 2019 64-bit
.NET Framework Version 4.7.2 or later

Hi @Head

Welcome back!

This would normally happen if you launch your Studio from the .exe installer file instead of the Studio link in the Start menu:
image

The .exe installer wipes out all settings if you launch it after it has already been installed in this location:
%userprofile%\AppData\Local\UiPath

1 Like

Hi @loginerror

Thank you for response.

So I activated key successfully, run Uipath shortcut. UiPath started normal but when I have tried execute my sequence I again got message that a license is not activated.

Could you follow these steps to reinstall your Studio?

It should fix the issue. It might be that something is also blocking your connection to our licensing servers.

A longer path would be to try and provision a robot from our Cloud Orchestrator and get the license this way.

It seems to be an issue that needs to be solved, as per all those topics (maybe extra clues in those as well): https://forum.uipath.com/search?q="to%20execute%20processes%2C%20please%20activate%20a%20license"

Thanks!

Looks like it works now.
Will see for how long :smile:

1 Like

After couple of days the issue started adain: request to activate license and immediately after it done request to activate license when you want to start execution. (((((