Free license key activation issue


It’s not possible to activate free license key. Every time I do it it finished successfully and after restart request to activate license again.
How to fix it?

2019.5.0 - 5/21/2019
Community Edition
EXE Installer

License Provider: Internal
Device ID: I9iE1s06nd3YQZdXogEg5A==

Update Channel: Stable

Microsoft Windows 10 Enterprise LTSC 2019 64-bit
.NET Framework Version 4.7.2 or later

Hi @Head

Welcome back!

This would normally happen if you launch your Studio from the .exe installer file instead of the Studio link in the Start menu:

The .exe installer wipes out all settings if you launch it after it has already been installed in this location:

1 Like

Hi @loginerror

Thank you for response.

So I activated key successfully, run Uipath shortcut. UiPath started normal but when I have tried execute my sequence I again got message that a license is not activated.

Could you follow these steps to reinstall your Studio?

It should fix the issue. It might be that something is also blocking your connection to our licensing servers.

A longer path would be to try and provision a robot from our Cloud Orchestrator and get the license this way.

It seems to be an issue that needs to be solved, as per all those topics (maybe extra clues in those as well): Search results for '"to execute processes, please activate a license"' - UiPath Community Forum


Looks like it works now.
Will see for how long :smile:

1 Like

After couple of days the issue started adain: request to activate license and immediately after it done request to activate license when you want to start execution. (((((


1 Like

Hi @Manasa_17

Welcome to our UiPath Forum :slight_smile:

One way would be to purchase the license by contacting our sales department via the Contact Us form at

You will also receive a time limited key after you request a trial version.

i just registered with may account i’m unable to get my free licence can you help to get free licence number

Hi @almawalie10
Please click back and then choose the community license option :slight_smile:

1 Like