Find Files and Folders: General Exception while processing

tim.van.lokven1 · May 23, 2023, 10:10am

Hello everyone,

I am getting an error when using the Microsoft Office 365 - Find Files and Folder activity when trying to find a folder. Below is the Exception Message:
“Find Files And Folders: Code: generalException
Message: General exception while processing”

I have used other Find Files and Folders activities throughout my project that have no issues finding files and folders, so I am curious to see if anyone has encountered this problem before (and hopefully fixed it).

Kind regards,

Tim

efelantti · May 23, 2023, 11:02am

Can you check the whole exception message, as there could be a more specific message if you read a bit further?

Anil_G · May 23, 2023, 11:12am

@tim.van.lokven1

Welcome to the community

Run the bot in debug mode then open the locals panel from left and check the exception details from
There…generally it would give more specific info about what is wrong

Cheers

tim.van.lokven1 · May 23, 2023, 11:17am

Yes, there is some info about the data, request ID and client request ID. Nothing else unfortunately…

tim.van.lokven1 · May 23, 2023, 11:19am

This is the information from the locals panel:

at Microsoft.Graph.SimpleHttpProvider.d__10.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.BaseRequest.d__40.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.BaseRequest.d__34`1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.DriveSearchRequest.d__1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at UiPath.MicrosoftOffice365.Files.Extensions.FilesExtensions.d__35.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.MicrosoftOffice365.Activities.Files.FindFilesAndFolders.d__30.MoveNext()
— End of stack trace from previous location where exception was thrown —
at UiPath.Shared.Activities.AsyncTaskCodeActivityImplementation.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at UiPath.Shared.Activities.AsyncTaskCodeActivity.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor,
BookmarkManager bookmarkManager)

Anil_G · May 23, 2023, 11:30am

@tim.van.lokven1

Can you show the properties of your find files and folders please

Also the error stack message at the start of the message is missing I guess

Cheers

tim.van.lokven1 · May 23, 2023, 11:34am

@Anil_G Below you can find the printscreen of the properties:

Here is the full (anonymous) error message from the locals pane:

RemoteException wrapping Microsoft.Graph.ServiceException: Code: generalException
Message: General exception while processing
Inner error:
AdditionalData:
date: 2023-05-23T11:15:57
request-id: X
client-request-id: X
ClientRequestId: X

at Microsoft.Graph.SimpleHttpProvider.d__10.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.BaseRequest.d__40.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.BaseRequest.d__34`1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.DriveSearchRequest.d__1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at UiPath.MicrosoftOffice365.Files.Extensions.FilesExtensions.d__35.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.MicrosoftOffice365.Activities.Files.FindFilesAndFolders.d__30.MoveNext()
— End of stack trace from previous location where exception was thrown —
at UiPath.Shared.Activities.AsyncTaskCodeActivityImplementation.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at UiPath.Shared.Activities.AsyncTaskCodeActivity.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor,
BookmarkManager bookmarkManager)

Cheers

tim.van.lokven1 · May 23, 2023, 11:39am

@Anil_G I tried to post, however, my post is temporarily hidden by Askimet for reviewing purposes so it should be revealed in the near future. I will try again here below in full:

properties of activity:

RemoteException wrapping Microsoft.Graph.ServiceException: Code: generalException
Message: General exception while processing
Inner error:
AdditionalData:
date: 2023-05-23T11:15:57
request-id: X
client-request-id: X
ClientRequestId: X

at Microsoft.Graph.SimpleHttpProvider.d__10.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.BaseRequest.d__40.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.BaseRequest.d__34`1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.Graph.DriveSearchRequest.d__1.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at UiPath.MicrosoftOffice365.Files.Extensions.FilesExtensions.d__35.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.MicrosoftOffice365.Activities.Files.FindFilesAndFolders.d__30.MoveNext()
— End of stack trace from previous location where exception was thrown —
at UiPath.Shared.Activities.AsyncTaskCodeActivityImplementation.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at UiPath.Shared.Activities.AsyncTaskCodeActivity.EndExecute(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context,
IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor,
BookmarkManager bookmarkManager)

efelantti · May 23, 2023, 2:57pm

Just an idea - if you are using multiple O365 scope, check that the Authentication method is the same.

tim.van.lokven1 · May 24, 2023, 6:41am

@Anil_G My reply is temporarily hidden, it should become available in the near future. In there, I have all properties and the full error message

tim.van.lokven1 · May 24, 2023, 6:44am

@efelantti all scopes are set to ApplicationIdAndSecret as authetication type

JRRAO · June 27, 2025, 9:25pm

Hey Did you ever find a solution for this issue? I am also facing a similar kind of issue so need some assistance.

marian.platonov · June 27, 2025, 10:15pm

The generalException is not giving usually the exact error details from the Microsoft GraphAPI side.

Follow this article https://uipath.my.salesforce-sites.com/CaseView/articles/en_US/Knowledge/Code-generalException-Microsoft-Office-365 and get the exception.InnerException.

Maggi_Singaravelan · June 28, 2025, 7:03pm

Hey @JRRAO - Do you have any type of client credential type set in the properties. Most of the time this issue happens when the client credential type is not set. One client credential type required either: ClientSecret, Certificate, ClientAssertion or AppTokenProvider must be defined when creating a Confidential Client. Only specify one. Try creating a Client secret for your account and pass it.

Aleem_Khan · June 29, 2025, 5:35pm

Make sure the folder you’re searching for actually exists.
Verify there are no typos, leading/trailing spaces, or unusual characters in the name or search query.
Access to the specific SharePoint site / OneDrive.
Access Permission to read the files and folders.

5.Make sure the Office 365 scope / connection is:

Configured correctly.

Enable Verbose Logging in your automation tool to get more info.

tim.van.lokven1 · July 2, 2025, 7:50am

Hey @JRRAO, can you show me how you have configured your properties for the Office365 scope, and also for your Find Files and Folders activity?
It could be that in your activity you are referring to a different SharePoint location than you want to indicate

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