Error usar archivo de word

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1

Hola!
Al iniciar una ejecucion de una automatizacioo que reeplaza texto en una plantilla de word, tengo el siguiente error:
{
“message”: “System.Runtime.InteropServices.COMException (0x800A17C0): La función que está intentando ejecutar contiene macros o contenido que requiere soporte de lenguaje de macros. Cuando se instaló el software, el usuario (o el administrador) no instaló las características necesarias para admitir macros o controles.\r\n at Microsoft.Office.Interop.Word.Documents.Open(Object& FileName, Object& ConfirmConversions, Object& ReadOnly, Object& AddToRecentFiles, Object& PasswordDocument, Object& PasswordTemplate, Object& Revert, Object& WritePasswordDocument, Object& WritePasswordTemplate, Object& Format, Object& Encoding, Object& Visible, Object& OpenAndRepair, Object& DocumentDirection, Object& NoEncodingDialog, Object& XMLTransform)\r\n at UiPath.Word.WordDocument…ctor(String documentPath, Boolean createNew, Boolean readOnly, Boolean attachOnlyIfFileOpen, Boolean attachToAnyFile)\r\n at UiPath.Word.Activities.WordApplicationScope.Execute(NativeActivityContext context)\r\n at System.Activities.NativeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)\r\n at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)”,
“level”: “Error”,
“logType”: “User”,
“timeStamp”: “12:36:31”,
“fileName”: “GlobalHandlerX”,
“jobId”: “78e1d31e-2594-4b27-b716-88210097f581”,
“robotName”: “gcytautomatizaciones@hotmail.com-attended”,
“machineId”: 4173078,
“processVersion”: “1.0.0”,
“organizationUnitId”: 5685684
}
El word de la compu que estoy usando no es el oficial, y creo que debe ser algo de eso. Lo RARO del error es que poniendo reintentar arranca a funcionar normalmente. Aclaro que el error aparece cuadndo abre el archivo de word, pero una vez aprieto reintentar arranca y no vuelve a mostrar errores, salvo que se repita con otros documentos. Cada vez que se abre un doc de word tira el error. Alguna forma de solucionarlo?

2

@Fine_Basil

As you pointed it might be a unlocensed version issue

As you are sayingn it works when retry…try to use a retry scope around it so that it retried when dailed automatically and it should solve the issue

Cheers

3

Should it look like this? Because the error still appears and i have to press retry every time it opens the word file (it’s inside an iteration)

This image shows a UiPath workflow performing an operation on each row of an Excel sheet, including changing a variable and attempting to use a Word file within a retry scope. (Captioned by AI)
This image shows a UiPath workflow performing an operation on each row of an Excel sheet, including changing a variable and attempting to use a Word file within a retry scope. (Captioned by AI)535×596 13.6 KB

4

@Fine_Basil,

Is your word file macro enabled?

5

@Fine_Basil

Where are you pressing the retry?

Is it stuck inside word file?

Cheers

6

Where can i check that?

7

The robot opens the word file, shows the error, I manually press retry and it continues well with the process. But using the try scope didnt go well, it’s still the same. Should i place the try scope inside the use word file activity?

8

@Fine_Basil,

We can check by file extension. What’s the extension?

9

@Fine_Basil

Can you show a screenshot of error…we want to see on which activity it is occuring

Cheers