Error HRESULT E_FAIL has been returned from a call to a COM component (Open browser activity)

Hello everyone,

I got this error when I try to access a website with the Open browser activity.
I tried with IE and Chrome and it’s the same issue.
Error HRESULT E_FAIL has been returned from a call to a COM component.
How can I resolve this issue please ?

Best regards,

If the issue comes in both the browser and also in other browsers available as well then give a try upgrading the dotnet version by installing the latest version and give a try

Before to that remove cache in your browser and restart the browser and give a try


Hi @Palaniyappan

Thanks a lot for your response.
Can you please tell me how can I update my .NET version ?

We can download from Google the latest version
Search as dotnet latest version download and give a try @nourchene.ben-elouehma


Kill the browser from task manager through kill process or you can manually kill it from task manager then then run the process. Hope it will work.

Hi @ghazanfar
Thank you for your help but killing the browser didn’t work.

Hi @Palaniyappan
Thank you for yout help but my .NET Framwork is already updated to the latest version

Remove your browser cache and restart your machine and give a try