Error Adding Tags In The Orchestrator

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An error is thrown when trying to add tags into the Orchestrator.

The following error was identified inside the Event Viewer logs which told us the following after analyzing it:

  • LedgerManagerSql::GetLedgerMessageAsync - component id := ResxSubscriber instance id := e096d04c-68be-4254-b28b-33a29276b6f0 exception := Microsoft.Data.SqlClient.SqlException (0x80131904): Login failed for user '{Application Pool User}'.

The error stemmed from an authentication failure during the database (DB) access attempt by the ResourceCatalog application.

Resolution:

  • Update the connection string in the Appsettings.Production.json file situated in the ResourceCatalog folder with the correct authentication details.

It is important to highlight that this specific error message is located inside the stack trace of the error in Event Viewer logs, and not at the beginning. A careful review of the stack trace is advised to identify and address this issue adequately.