Edge extension - Cannot communicate with UiPath Platform

Help Activities
, ,
1

Hi all, I had UiPath extension installed on my edge browser but it recently showed an error:

image
So then I got another installation on the UiPath site, I installed it but it still gives me the error so when I am running the bot I need to keep on uninstalling and re-installing, there is another message I keep on receiving-

image
image634×201 8.26 KB

2

Hi,

Please follow the below steps:-

  1. Completely close Microsoft Edge
  2. Uninstall existing web versions
  3. Install directly from UiPath Studio ( Home (Studio Backstage View) → Tools → UiPath Extensions and click on Microsoft Edge.)
  4. Enable the extension in Edge (if required)
3

Hi @himanshu.chopra these are the steps I usually do then it would error again :frowning:

4

Could you please check if there are any active Group Policies (GPOs) or recent network policy changes blocking the extension?

  1. Got to edge://policy

    image
    image875×180 8.79 KB

  2. Search **ExtensionInstallBlocklist and check the list

5

  1. What is the version of the impacted robot version?

  2. How did you install the robot? Via a script or through GUI?

  3. Open in the Edge browser → edge://extensions/ → provide a screenshot with the UiPath Browser Automation extension

  4. How are you installing the UiPath Browser Automation for Edge? Via a group policy or through a command line or through Studio/GUI?

  5. Open in the Edge browser → edge://policy/ → Export to JSON → provide the generated json file

    image
    image774×338 28.2 KB

  6. Open a PowerShell_ISE.exe console on the robot VM, run the below code, and provide the results:

Write-Host "`r`n**********`r`n"

Write-Host " System variables:"

[Environment]::GetEnvironmentVariables("Machine") | Format-Table -Wrap -AutoSize

Write-Host "`r`n**********`r`n"

Write-Host " User variables:"

[Environment]::GetEnvironmentVariables("User")  | Format-Table -Wrap -AutoSize
  1. What is the version of the UiPath.UIAutomation.Activities dependency in your project?
6

@himanshu.chopra

Follow below steps

  • Remove all the edge extension and close the studio and browser.

  • Log out from Assistan, studio and relogin.

  • Open the UiPath studio and from tools section uninstall(if already installed) and install edge extension and also check form the brwoser if not added add that extension.

image
image1453×754 99.5 KB

7

Hi all thank you for your help, I am sorted now I had to upgrade to the latest studio. I was using 2020 version