Document understanding - Digitize document error

Hi Team,
Hope you are doing well. I am facing one issue. I have workflow to extract information from invoice.
i have two kinds of invoices. One with only 1 page and other with multiple pages.
When i run the workflow with 1 page it extract all the information.
But when i run the one with multiple pages it says digitize document error.

I have a question please

  1. Whether there should be a specification of format for example please find below marked in yellow it says the "input " as image. Is there a option to give pdf as well.
  2. how can i run the same workflow for multiple page invoices.

Please let me know , @Anil_G

Thanks,
Sri

Hey

change the Profile propertie to Scan, so the OCR engine will know that you are working with documents and not with Ui interactions like VM
image

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Thank you @fernando_zuluaga ,

I tried but still getting the error.

@srinivas_pradeep

  1. Can you check the inner exception feom the locals panel please…you might get more error details
  2. Are you on community version? If so multi doc wont be supported
  3. You can try splitting the do ument and send them separately

Cheers

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Thank you @Anil_G ,

To answer your questions

  1. can you tell me how can i see the inner exception form / local panel?
  2. no i have the enterprise version.
  3. Can you please let me know how can i split it?

Thanks,

@srinivas_pradeep

  1. Run the bot in debug mode…when the error occurs open the locals panel from left and open the exception details
  2. You can use extract page range frompdf

https://docs.uipath.com/activities/docs/extract-pdf-page-range

Cheers

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Thanks @Anil_G .

I did what you mentioned. but unable to figure of the details what actually they mean for e.g below id:1.1234

@srinivas_pradeep

Please open exception details from locas panel

Cheers

@Anil_G Thanks for the clarification. I think its showing local error. highlighted. or i am missing.

@srinivas_pradeep

Id is the activity unique id created internally for all activities you create in studio

And i wanted you to check this

Cheers

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Thank you @Anil_G . Really appreciate the support.

Cheers,
Sri

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@srinivas_pradeep

Can you close this if resolved else let us know we can try helping you

Cheers

Hi @Anil_G .

Thank you for the help. Marked your reply as a solution.
Actually there was an issue with the scanned document. Few documents it works perfectly but few documents if its poor quality then its a problem.

Cheers,
Sri

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