Digitize document- an unexpected error has occurred

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1

Hi team, I am using digitize document activity with Microsoft Azure computer vision ocr. It is working with pdf files but when I try to run for TIFF or TIF files it is throwing an error as digitize document an unexpected error has occurred. Any suggestions?

I tried by updating the package. Even though it is not working :disappointed:

2

Hi @nalband_tejaswini1, welcome to the Community.

Can you try the same with other OCRs like UiPath Document OCR & check if the issue persists?

Best Regards.

3

HI @arjunshenoy ,

It is working with the other OCRs. In our project we are extracting the data from handwritten texts so, thought of trying the Azure OCR for better results.

Thanks.

4

@nalband_tejaswini1

Well, in that case, please take a look at this thread, as it might be relevant to your use case:

Best Regards.

5

Thanks but I am using the paid API Key nd end points. I am suprised that it is working for pdf docs not for TIFF files.