“Use Desktop Outlook App” activity and inside “Send Email” activity. When “Save as draft” is checked no account is selected in Outlook (it just states “Outlook” and manually I have to select the account). When “Save as draft” is not selected I get the error System.Runtime.InteropServices.COMException. So for some reason the choosen account in the dropdown from “Use Desktop Outlook App” activity is not working. I have tried searching the Forum for solutions but nothing works. I do not understand that I can choose the correct account from the dropdown but then it gives the error.
Any help would be very much appreciated.
I am the administrator and have tried to change UAC, programmatic access etc. but with no luck
1 Like
Hi
Try with these steps
-
Close your outlook application if opened
Restart your studio also and give a try -
If that doesn’t work, then I’m studio go to Design Tab → Manage Packages → Project Dependencies-> search for UiPath.Mail.Activities
Uninstall it even if it’s latest package and reinstall again the latest package and then give a try after restarting studio -
Finally get through this knowledge base from UiPath and try with the resolution mentioned here
Cheers @raven
- Is the outlook licensed?
- And are you able to see your account in the drop down at all?
- Can you try once with send outlook mail message activity and see if you are able to connect
Cheers
None of the suggestions helped - I will comment as following:
- Restarting/closing
- Unistalling packages
- Outlook has not been downgraded and there are no other versions than 9.6
- Outlook is licenced
- Yes I am able to see all my accounts in the dropdown
- The e-mail is created if I save as draft, but with no account
I really need help here because I am stuck