Use Outlook error

Hello,

When I try to use a resource Use Outlook Desktop App an error appears when I start the process.

Error log:

20.10.2-beta.4+Branch.release-v20.10.2.Sha.4159e362988a0a006fae50b97bcda221e51a99d6

Message: Property accessor ‘Account’ on object ‘UiPath.Mail.Activities.Business.OutlookApplicationCard’ threw the following exception:‘Unable to cast COM object of type ‘Microsoft.Office.Interop.Outlook.ApplicationClass’ to interface type ‘Microsoft.Office.Interop.Outlook._Application’. This operation failed because the QueryInterface call on the COM component for the interface with IID ‘{00063001-0000-0000-C000-000000000046}’ failed due to the following error: Erro ao carregar a biblioteca/DLL de tipo. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).’

Exception Type: System.Reflection.TargetInvocationException

RemoteException wrapping System.Reflection.TargetInvocationException: Property accessor ‘Account’ on object ‘UiPath.Mail.Activities.Business.OutlookApplicationCard’ threw the following exception:‘Unable to cast COM object of type ‘Microsoft.Office.Interop.Outlook.ApplicationClass’ to interface type ‘Microsoft.Office.Interop.Outlook._Application’. This operation failed because the QueryInterface call on the COM component for the interface with IID ‘{00063001-0000-0000-C000-000000000046}’ failed due to the following error: Erro ao carregar a biblioteca/DLL de tipo. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).’ —> RemoteException wrapping System.InvalidCastException: Unable to cast COM object of type ‘Microsoft.Office.Interop.Outlook.ApplicationClass’ to interface type ‘Microsoft.Office.Interop.Outlook._Application’. This operation failed because the QueryInterface call on the COM component for the interface with IID ‘{00063001-0000-0000-C000-000000000046}’ failed due to the following error: Erro ao carregar a biblioteca/DLL de tipo. (Exception from HRESULT: 0x80029C4A (TYPE_E_CANTLOADLIBRARY)).
at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at Microsoft.Office.Interop.Outlook.ApplicationClass.get_Version()
at UiPath.Mail.OutlookAPI.InitOutlook()
at UiPath.Mail.Outlook.OutlookAccountWithStoreDetectionService.GetSelectedStoreDisplayName()
at UiPath.Mail.Activities.Business.OutlookApplicationCard.get_Account()
— End of inner exception stack trace —
at System.ComponentModel.ReflectPropertyDescriptor.GetValue(Object component)
at System.Activities.Activity.ReflectedInformation…ctor(Activity activity, ReflectedType reflectType)
at System.Activities.NativeActivity.CacheMetadata(NativeActivityMetadata metadata)
at UiPath.Shared.Activities.AsyncTaskNativeActivity.CacheMetadata(NativeActivityMetadata metadata)
at System.Activities.NativeActivity.OnInternalCacheMetadata(Boolean createEmptyBindings)
at System.Activities.Activity.InternalCacheMetadata(Boolean createEmptyBindings, IList1& validationErrors) at System.Activities.ActivityUtilities.ProcessActivity(ChildActivity childActivity, ChildActivity& nextActivity, Stack1& activitiesRemaining, ActivityCallStack parentChain, IList1& validationErrors, ProcessActivityTreeOptions options, ProcessActivityCallback callback) at System.Activities.ActivityUtilities.ProcessActivityTreeCore(ChildActivity currentActivity, ActivityCallStack parentChain, ProcessActivityTreeOptions options, ProcessActivityCallback callback, IList1& validationErrors)
at System.Activities.ActivityUtilities.CacheRootMetadata(Activity activity, LocationReferenceEnvironment hostEnvironment, ProcessActivityTreeOptions options, ProcessActivityCallback callback, IList`1& validationErrors)
at System.Activities.Hosting.WorkflowInstance.ValidateWorkflow(WorkflowInstanceExtensionManager extensionManager)
at System.Activities.Hosting.WorkflowInstance.RegisterExtensionManager(WorkflowInstanceExtensionManager extensionManager)
at System.Activities.WorkflowApplication.EnsureInitialized()
at System.Activities.WorkflowApplication.Enqueue(InstanceOperation operation, Boolean push)
at System.Activities.WorkflowApplication.SimpleOperationAsyncResult.Run(TimeSpan timeout)
at System.Activities.WorkflowApplication.BeginRun(AsyncCallback callback, Object state)
at UiPath.Executor.RobotRunner.d__89.MoveNext()

Hi @subblebooble,

read this :slight_smile:

Thanks for the answer, I’ll see all of the indicated content and I’ll be back to share the result.

Hello,

First I would check why are you using a beta version of 20.10.2 after that I would try and use the registry repair tool that comes bundled with StudioX

Regards,
Dragos.