Delete Machine From Licenses Tab

News Knowledge Base
,
1

Can not delete machine from Licensing tab, even the machine doesn't exist under the Machines or in Folders.

image006.png

  • Disconnect the Robot and remove the machine from the Tenant - Machine tab.

  • If the above is not feasible, work with the Internal DBA and try adjusting the values under each table for that machine:
Note: Any unwanted amendments in DB can cause application to crash. Ensure to have enough backup.


In table dbo.RobotLicenses set the Enabled column to 0 for that Machine In table dbo.Sessions set the IsDeleted = 1 and Enabled = 0

  • If the issue still persists, delete manually from tables:
 dbo.RobotLicenses

 dbo.Sessions